Massimiliano Alvisini is responsible for Western Union’s omni-channel (Retail and Digital) business in Europe and CIS, including profit and loss responsibility for the region’s 57 countries. Based in London, he manages an agent network of more than 152,000 locations and leads a team of over 400 people.
He serves as the CEO of Western Union Payment Services Ireland Limited (WUPSIL) and is responsible for implementing Board decisions, initiatives and maintaining the efficient and compliant operation of WUPSIL.
Massimiliano joined Western Union in August 2011 as Regional Country Director for UK and Ireland. In July 2012, his portfolio was expanded to include Sweden, Norway, Denmark, Finland and Iceland. In February 2014, he became Regional Vice President, Northern Europe, and in January 2016, assumed P&L responsibility for Spain, Andorra and Portugal. He was promoted to his current position in March 2017.
Massimiliano comes from a strong financial services background, with 18 years’ experience in the field. Prior to joining Western Union, he was a director at Angelo Costa for 11 years. During his time there he held a number of positions including Treasury and Operations Director for the entire Angelo Costa business. He was responsible for the day-to-day running of Angelo Costa’s business in the UK, Spain, Belgium and the Netherlands, as well as its operations in Ireland. He managed a team of 200 people, and oversaw four offices based in Dublin, Madrid and Ghent.
He began his financial services career back in 1996 at Interchange, a leader in the foreign exchange business, where he gained extensive experience in operations, project management and business development.
Massimiliano holds an MBA from University College Dublin in Ireland and a Political Science Degree from La Sapienza University in Rome. He is an Italian citizen, fluent in English, Spanish and Italian.